The Top 10 Types of Virtual Assistants and Their Roles

The Top 10 Types of Virtual Assistants and Their Roles

Today, almost everything can be done virtually—thanks to the growth of technology. Besides, most businesses are scaling down on their in-house employees and putting more emphasis on virtual assistants. So, if you are new to this career, you must note that there are different types of jobs that you can do as a virtual assistant.

Below, we list the top 10 types of VA’s, as well as their roles.

Administrative

This is one of the common types of virtual assistants. Administrative VA’s handle both secretarial and administrative duties. Their primary roles include data entry, bookkeeping, Quickbooks, database management, appointment scheduling, as well as lead generation. Besides, they do perform basic human resource or billing duties. Others do provide travel and booking services for their clients.

Creative

Creative virtual assistants have a design skill set or design background. Graphic designers make the perfect candidates for creative VA’s, as they have the skills to create captivating images for social media, as well as online marketing.

Creative VA’s use specific software programs for one specific purpose—designing. Their main roles include graphic designs, website design, creating PDFs, and album design, among others. Some of their finished products include brochures, infographics, flyers, business posters, and layouts, among others.

Technical

The roles of these virtual assistants are very technical. Typically, technical virtual assistants help in restoring websites that were down, fixing technical errors, and creating emails, among other technical roles. Others working in this field have a specialty in WordPress alone.

However, other technical virtual assistants have varied skills, meaning they can handle almost anything, from the basic technical stuff to the most complex ones. These virtual assistants can also handle online marketing systems, like OptimizePress, SimplyCast, and Infusionsoft, among others.

Social media

Digital marketing is very wide—and some virtual assistants do focus on social media only. Social media virtual assistants focus on tasks like content research, monitoring statistics, and managing social media accounts.

Besides, social media virtual assistants create and schedule content for different social media accounts, like Facebook, Twitter, Instagram, YouTube, and LinkedIn. The content can be in the form of written posts, graphics, or videos. Social their main goal is to ensure more engagement, more sales, and growth of your business.

Real estate

According to the experts at virtual staffing agency Allshore, these VA’s provide support and services to professionals in the real estate industry. Typically, real estate professionals give most of their admin tasks to VA’s to concentrate on growing their business. Apart from the administrative tasks, real estate VA’s also perform other tasks, such as database management, lead generation, sales support, and prospecting, among others. Real estate VA’s allow real estate professionals to concentrate on their clients, as well as the needs of their in-house staff.

eCommerce

The growth in technology has led to massive growth in eCommerce businesses. This, in turn, has increased the responsibilities of the people in this industry—thus the need for virtual assistants.

VA’s in this industry makes things easier for eCommerce businessmen. Some of their responsibilities include product data entry, handling transactions, managing inventory, as well as providing customer support through email and chat. Besides, eCommerce VA’s do perform some basic SEO tasks.

Research assistant

These virtual assistants provide internet research services to their clients. Common roles for research VA’s include searching for reputable sites depending on the client’s needs and compiling the research data. Besides, these virtual assistants also make data presentations, in a format that’s easy to understand.

Some clients do hire research assistants to identify potential opportunities for business growth, as well as to conduct competitive intelligence. Lastly, they can also search for guest blogging prospects.

Data entry

Data entry virtual assistants play an important role in business. Besides, they help businesses to save money, as well as valuable time. Common roles played by data entry virtual assistants include preparing, sorting, and compiling data, reviewing the accuracy of data, and monitoring activities and tasks.

These virtual assistants also do data management—that is, updating data, and deleting redundant data files. Also, they help in creating reports, as well as managing a business’ CRM system.

Marketing

Marketing VA’s assist their clients in streamlining their marketing efforts. Thus, they do perform different marketing tasks, like social media marketing and email marketing, among others. Other roles performed by marketing VA’s include keyword research, creating and managing AdWord marketing campaigns, as well as promoting blog posts. Marketing VA’s can also develop new and unique content for social media platforms.

Product launch

These virtual assistants primarily help online businesses in launching new programs or businesses. Besides, they help in interpreting sales funnels, as well as doing everything necessary to launch a product successfully.

One thought on “The Top 10 Types of Virtual Assistants and Their Roles

  1. Great article! Like most VAs, you can offer a mix of these services if you’re not an expert in any of these fields. Although it’s worth noting that specialized VAs can charge higher.

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