Types of Messaging Apps: An Introduction

Types of Messaging Apps: An Introduction

The way we communicate online has changed. Because of additional features like built-in social networking capabilities, increased security, and free video conferencing via Wi-Fi or data plans, mobile messaging applications often outperform email and text messaging. Many of the leading messaging apps allow businesses to communicate with their clients one-on-one and deliver quick customer support.

Social media is a fantastic way to get your message out to the world, but if you want to build deeper relationships with those who follow your brand, as well as a way to provide outstanding customer service on social media, it is time to get comfortable with the most popular messaging apps. Let’s take a look at some of the best messaging apps out there.

What are social messaging apps?

Social messaging apps are a type of app that runs on your phone or computer that enables you to discreetly communicate with one or more other users. Many of them incorporate video chat.

In contrast to SMS and text messaging, you are connected to your conversation partners via the internet rather than phone coverage. You may message as much as you like as long as you have access to a WiFi or data connection.

Social messaging applications are often linked to social media platforms, allowing you to communicate with other social media users. For example, Messenger is linked to Facebook: if someone asks for assistance on a Facebook post on your Business Page, you may move the issue away from the public-facing internet and into a private chat on Messenger to resolve whatever the issue may be.

WhatsApp

WhatsApp is a smartphone and tablet text messaging program that allows you to send text messages, conduct VoIP calls, and easily share images and other files from your computer or smartphone.

It also allows you to share your GPS position, and due to an integrated map, you can observe the other person’s location without even having to leave the app. You can also set a status message so that all of your contacts can see it without having to message them individually, just like the old days of AIM statuses!

Snapchat

Snapchat is unique among mobile communication applications in that it specializes in transmitting multimedia messages that self-destruct after a certain length of time. You may also send messages without images and even send and receive money from your phone using Snapcash.

LINE

LINE allows you to have free one-on-one and group conversations across the world. You may contact your friends and family as frequently as you like with free local and international voice and video conversations.

The main communication services are entirely free, but LINE charges a fee for premium stickers, themes, and games. The LINE Out function allows you to communicate with anyone, even if they do not use the LINE app.

Other Messaging Apps

There are hundreds of other messaging apps available for your device beyond the ones listed here. From a larger and more general app like the ones above to a more specifically focused app like a dedicated church texting app, there are so many options out there that you should be able to find the perfect messaging app to fit your needs, no matter how specific those needs may be.